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SAVE
TIME FOR QUESTIONS AT THE END
Once
you've rehearsed a few times, plan a question and answer (Q&A) period.
Speakers are often uncomfortable with a question and answer period because
they perceive the audience as hostile. However, a Q&A period is a way
for the audience to further get to know you, and as a chance for you
to again emphasize your main points. Consider it an integral part of
your presentation.
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Be
sure to listen carefully to each question. If you maintain eye
contact, listen closely to what the speaker is saying, and even repeat
the question, that in itself gives the non-verbal message that you
care about the person asking the question.
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Remember,
there are no bad questions, only bad answers. A good rule of thumb
for answering questions is to address the specific issue, then follow
it up (use it as an opportunity) by stressing one of your points again.
If you feel any question is asked of you that is misleading or in
the form of a statement rather than a question, just accept it without
being upset, and say something that bridges back to one of your points.
For example, "I understand what you're saying, but I believe again
the real issue is (your main point)…." or "I respect your right to
feel that way, However, look at the issue from this viewpoint (your
main point)…." You will very quickly see that there are only a very
small number of people whose only intention is to trip you up. Many
more people are sincerely interested in what you have to say.
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Consider
asking a few people in the audience (in advance) to present a few
"soft ball" questions at the end of your talk to get the questions
and comments flowing.
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